Shipping policy
Shipping Policy – Chinamartb2b.com
Thank you for shopping with us. We are committed to delivering your orders safely and on time.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Coverage
We currently provide delivery services across Qatar and selected international locations depending on product availability and shipping arrangements.
Delivery Time
Estimated delivery times:
- Within Qatar: 1–5 business days
- International Orders: 7–21 business days
Delivery times may vary depending on location, customs clearance, weather conditions, or courier delays.
Shipping Charges
Shipping charges are calculated based on:
- Product size and weight
- Delivery location
- Shipping method selected
Any applicable shipping fees will be displayed during checkout.
Order Tracking
Once your order is shipped, customers may receive shipment confirmation and tracking details via email or phone, if available.
Customs & Import Duties
International customers are responsible for any customs duties, taxes, or import fees required by their country’s regulations.
Delivery Issues
Please ensure your shipping address and contact details are correct before placing an order. We are not responsible for delays or failed deliveries caused by incorrect information provided by the customer.
Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with order details and supporting photos if necessary.
Contact Us
For shipping-related questions or support, please contact:
Chinamartb2b.com
Doha
Email: info@chinamartb2b.com